You provide certain Personally Identifiable Information, such as your mobile phone number, push notification name (if applicable), billing information (if applicable) and mobile device information to toctoc® when choosing to participate in various uses of the toctoc® Service, such as registering as a user, updating your status or requesting status for your contacts. In order to provide the toctoc Service, toctoc® will periodically access your address book or contact list on your mobile phone to locate the mobile phone numbers of other toctoc® users ("in-network" numbers), or otherwise categorize other mobile phone numbers as "out-network" numbers, which are stored as one-way irreversibly hashed values.
When you visit the toctoc® Site, we may send one or more cookies to your computer that uniquely identifies your browser. toctoc uses both session cookies and persistent cookies. A persistent cookie remains after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser help file directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, the toctoc® Site may not function properly if the ability to accept cookies is disabled.
When you use the toctoc® Site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol ("IP") address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, one or more cookies that may uniquely identify your browser, your phone number, phone number you are requesting the status of and various status information. When you use the toctoc® Service, our servers log certain general information that our application sends whenever a message is sent or received, or if you update or request any status information, including time and date stamps and the mobile phone numbers the messages were sent from and to. Our servers may also save the referrer page ( or another site or a search engine) that you have permission to access indirectly to our site. The ads are shown and / or clicked, information about the type of browser used, your computer, the platform, the search terms used on the site or on the referrer page and all web activities will also be logged on our servers. We will use this information only for administrative purposes to help the system to diagnose problems with our servers and to administer our services. Some information may be used for demographic such as the country of origin of your ISP. We do not send any personal information including email addresses and congregations of data to our users. All of these activities regarding the use of the information on our website can be made by our ISP including, for example, our supplier of statistics manager or our emails. Web sites linked to and from our website are not under the control of toctoc® and it is possible that these websites have different privacy policies.
Our copy of your address book is stored in a live database. This database has no backup historicized so if you delete the directory from our servers, it will be permanently removed and definitive. Your phone number will be verified through a text message that will be sent. CDR: for each message and call that goes through the system. These are industry standard records used by all phone companies. We maintain this information in order to better understand network behavior and trends (numbers of messages and calls made by users, typical destinations, call lengths, network type, etc.), detect potential outages and technical issues (this helps us notice things like a drop in call volume in a certain geography, a shift in call length, a change in typical networks, etc.) and for public safety reasons. All log analysis is done in an anonymous, aggregate, non-personally identifiable manner.
We may look into a specific Call Detail Record in response to a customer support request. Audio calls by users are transmitted either directly from user to user or, if direct transmission is not possible (due to, for example, firewalls), toctoc servers are used to transmit the call. In the latter scenario, the information transmitted is stored briefly in volatile memory (RAM) solely to enable the transmission of the call to the other user. WE DO NOT RECORD ANY PART OF YOUR CALL.
Messages and files that are sent through the toctoc® Service will reside on our servers after delivery for a short period of time, but are deleted and stripped of any identifiable information within a short period of time in accordance with our general retention policies. toctoc® may interact with your phone's SMS inbox or call history for the sole purpose of service activation, placing incoming messages in your inbox, reading the contents of the activation SMS sent to you by toctoc® WE WILL NOT ACCESS THE CONTENTS OF ANY OTHER SMS. We use an outside company to send to you the authentication sms. This external company has a contractual obligation to use your phone number only to forward the message text provided by us.
The ownership of the server toctoc® is BUNIQ S.R.L. We may ask you from time to time to provide us with information regarding your experience that will be used to measure and improve the quality of service offered. You are not required to provide such information. Any information that is voluntarily sent via the feedback form on the website or any survey that you accept to take part will be used for the purpose of improving toctoc® software, products and website. We may contact you about problems sending sms or service error. We also reserve the right to use email to notify us of any claims related to your use of our software / websites / products including, without limitation, claims related to violations of the rights of third parties. We may send you notifications when someone tries to contact you . We may also use the service to keep you updated or news regarding the software or products that have been purchased and / or inform you about other products related to toctoc®.
toctoc® uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to toctoc® and you do so at your own risk. Using unsecured wifi or other unprotected networks to submit messages through the toctoc® Service is never recommended. Once we receive your transmission of information, toctoc® makes commercially reasonable efforts to ensure the security of our systems. However this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Personal information is stored on our servers that are protected on secure networks that are accessed by a few authorized employees. toctoc® may post a notice on the toctoc® Site or through the toctoc® Service if a security breach occurs.
In the event that toctoc® is acquired by or merged with a third party entity, we reserve the right to transfer assign the information we have collected from our users as part of such merger, acquisition, sale, or other change of control. In the event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we may not be able to control how your personal information is treated, transferred, or used. We will indicate on our web site any change in ownership.
IF YOU CHOOSE TO NOT AGREE WITH ANY OF THESE TERMS, YOU MAY NOT USE THE SERVICE.
If you want to receive email communication from us such as offers, newsletters or updates please send an email to firstname.lastname@example.org . If you do not want to receive email communication from us follow the instructions provided in every newsletter that we send out. In addition, you can remove your email address at any time by sending an email with the subject to CANCELLATION email@example.com For technical reasons we do not know how and when you delete the app so we reserve the right to delete your account and your data if you don’t use the Service from your device for 45 days.
Date Last Modified:
Terms of Service was last modified February 16th, 2016
Privacy Notice was last modified February 16th, 2016
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